West Malling's Most Trusted Home Care Agency
Our specialist home care services cover Kent, including West Malling, and are designed to be provided in the comfort of your own surroundings.
Established in 2002 by Sue and Jared Uwins, our well-regarded home care agency is dedicated to offering low and high dependency care for patients and individuals throughout West Malling and Kent.
Sue's knowledge of social care spans across various settings such as nursing homes, hospitals and care homes where she has worked both in the capacity of a caregiver and also as part of management teams for various care agencies and homes.
Sue and Jared formed Xtracare Ltd after being dissatisfied with the way numerous social and home care agencies functioned, as well as their provision of high dependency care services. The aim was to provide enhanced and superior home care services to customers in Kent, including West Malling.
The agency's growth has been mainly attributed to recommendations, positive word of mouth from content clients and the outstanding efforts put in by their team comprising home care providers, carers and nurses. This has remained consistent throughout their decades of experience in the industry.
As a reputable home care agency located in West Malling and Kent, we dedicate resources towards enriching the skills of both our low and high dependency care teams. Our specialised courses cover topics such as health and safety, loss and bereavement, manual handling, as well as Alzheimer's and dementia management. It is mandatory for all of our home care providers to hold an NVQ Level 2 in care or be actively working towards it. Additionally, we encourage carers to broaden their knowledge by covering the cost of higher level NVQ qualifications.
As a Social Services Approved Home Care Provider, and members of the Kent Integrated Care Alliance and the Care Quality Commission, our home care agency is acknowledged for its exceptional quality standards.
The success of our home help service relies heavily on the quality of staff we hire. At Xtracare Ltd, you can trust that both our high and low dependency care providers are amiable, approachable individuals who are willing to lend a sympathetic ear and provide assistance to every patient in their West Malling residence.
Based in Aylesford, we are one of Kent's leading home care agencies, specialising in providing West Malling patients and individuals with the very best home care services.
You can find more information about us and our high dependency care services on this website. Alternatively, you can contact us at any time to discuss your home care requirements with one of our friendly and professional care providers.