Maidstone and Kent's Most Trusted Home Care Agency
Ever since 2002, we have been offering exceptional home and social care services to our Maidstone patients and clients. Our priority has always been to ensure that they receive nothing less than the best care possible in a welcoming environment.
Jared and Sue Uwins established a family-owned agency that focuses on offering varying levels of care to patients and clients in Mid Kent.
Sue has amassed a wealth of knowledge in healthcare, having worked in various settings such as hospitals, nursing homes and care services. Her experience spans across roles in frontline care-giving to managing care facilities and agencies.
Sue and her husband Jared established Xtracare Ltd due to their dissatisfaction with the management and quality of care provided by numerous home and social care agencies, as well as the highly dependent care services they offered. Their aim was to provide a unique level of care that differed greatly from what was currently available.
In recent years, the company has experienced a significant increase in growth due to its approach, which is attributed to positive feedback from satisfied clients, commendable work by our carers, home care providers and nurses as well as referrals.
Our home care agency prioritises the development of our team, providing them with specialised training in various areas such as loss and bereavement, manual handling techniques, and managing conditions like dementia and Alzheimer's. We aim to maintain our position as one of Maidstone and Kent's top providers by ensuring that all caregivers possess or are actively pursuing an NVQ Level 2 in care. Our agency also covers expenses for carers who have potential for growth to take higher NVQ levels.
Our home care agency is known for maintaining superior standards. We've earned recognition as a Social Services Approved Home Care Provider, and we're proud members of both the Kent Integrated Care Alliance and the Care Quality Commission.
Our home help service's unique quality lies in the calibre of our staff; our high dependency care providers possess exceptional interpersonal skills, making them approachable and friendly. They provide a kind hand to every client in need and lend an attentive ear for those who want someone to talk to.
Based in Aylesford, we are one of Kent's leading home care agencies, specialising in providing Maidstone patients and individuals with the very best home care services.
You can find more information about us and our high dependency care services on this website. Alternatively, you can contact us at any time to discuss your home care requirements with one of our friendly and professional care providers.